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Terms

Plain-English summary. The registered operating entity gets named here the moment the operating Pty Ltd lands. Last updated: May 2026.

What we do

TaxUp lifts each client's year of bank-statement transactions into SARS-aligned buckets, calls business vs personal per row using an AI categoriser, and produces an income statement plus a SARS-ready return preview (ITR12, or ITR14 for companies, with provisional-tax IRP6 periods tracked) your firm can file from. We don't file. Your firm files the return through its own eFiling channel using your own SAIT-registered practitioner number — TaxUp's part ends at a field-by-field transcription assist and your practitioner's sign-off.

Eligibility

South African accounting firms onboarding South African tax-resident clients. Individuals, sole proprietors, and owner-managed companies (ITR14) are in scope; trusts can sit on your roster for the books side, though their returns can't. Past our line — and past what TaxUp is built to support:

  • VAT (VAT201) and VAT-registered businesses
  • Payroll (EMP201 / EMP501) — single-employee or otherwise
  • Multi-employee company returns
  • Trust returns (ITR12T)
  • Foreign-income returns beyond a basic declaration

What your firm signs for

Your call on the accuracy of the data your firm and its clients put in: the statements uploaded, the categorisations confirmed, the personal details on each client profile. Tell us when something changes. And: only onboard clients your firm is engaged to represent.

TaxUp generates the books; the accountant remains in the chair. Our categorisations are an aid; your firm's judgement on whether each row is right is what stands at SARS when the return is filed.

What we're not

TaxUp is a software service, not a tax advisor. We don't do tax planning, year-end structuring, or strategic advice. We also don't file returns on your firm's behalf — the income statement we produce is the books-side of the workflow only.

When things break

If the AI categoriser is temporarily unavailable, affected rows are tagged so your firm can pick them up later without losing context. If a bank reformats its statement PDF and the parser fails, we point at the page that broke and let your firm re-upload — no re-run charge.

Cancelling and refunds

Cancel from the firm dashboard at any time. If you cancel mid-month, the band fee for that month is refunded on a pro-rata basis. Client rows stick around for SARS's five-year retention window unless you ask us to delete them sooner.

Operating entity

TaxUp is operated by [Pty Ltd to be incorporated]. This page gets the registered name and CIPC number the moment incorporation completes. Until then, the founder operates as a sole proprietor at the contact details on the privacy page.

Changes

We'll email you about any material change before it takes effect. Anything that disadvantages existing subscribers doesn't apply retroactively — your existing terms stand until renewal.